Your Well-being is Our Priority

1qqq Responsible Gaming – Play for fun, not to escape your problems.

Gaming should be a source of entertainment, not anxiety. 1qqq always wants you to play in a healthy, controlled way. On this page, learn how to build responsible gaming habits and where to get help if things go wrong.

18+ Only
Set Your Own Limits
Take a Break Anytime
24/7 Support
What is responsible gaming and why does it matter?

At 1qqq, we believe gaming is a form of entertainment – just like watching a film or playing sport. But like any entertainment, it needs to be kept in check.

Responsible gaming means deciding for yourself how long you'll play, how much you'll spend, and when to stop. 1qqq has built a range of tools to help you maintain that control.

Many people in Bangladesh enjoy gaming as a fun pastime. However, some individuals can fall into the trap of excessive gaming. Recognizing this is the first step toward responsible play.

Please note: Gaming should be enjoyable. If it starts causing stress or anxiety instead of fun, that's a sign it's time to stop.

1qqq never wants anyone to play beyond their means. That's why we've built several tools to help you stay in control – deposit limits, time limits, self-breaks, and full self-exclusion. All free and easy to use.

Our responsible gaming team is here for you whenever you need us. If something feels off, don't hesitate to reach out via live chat or email.

5 Golden Rules of Responsible Gaming
1
Set Your Budget First

Decide how much you're willing to spend before you start playing – and stick to that limit.

2
Set a Time Limit

Decide in advance how long you'll play each day. Setting an alarm can help.

3
Do Not Chase Your Losses

Never chase your losses by placing more bets. This is a dangerous habit.

4
Stay Calm

Do not play when you are angry, stressed, or under the influence of alcohol.

5
Take Regular Breaks

Taking a few minutes' break every hour keeps your mind fresh and helps you make better decisions.

1qqq Responsible Gaming Tools

Use our dedicated features to help you stay in control

Budget Limit (Deposit Limit)

Set a daily, weekly, or monthly deposit limit. Once the limit is reached, no further deposits can be made until the period resets.

Session Time Limit

Set a daily time limit for how long you'll play. When your time is up, 1qqq will automatically log you out.

Loss Limit

If your losses exceed a set amount, 1qqq will automatically end your session.

Cool-off Period

Need a short break? Set a self-break for anywhere between 1 day and 6 weeks. Your account will be inactive for the entire period.

Self-Exclusion

For a longer break, you can set a self-exclusion period of 6 months to 5 years. Your account will be completely suspended for the entire duration.

Turn Off Ads

You can opt out of 1qqq promotional emails and notifications to avoid unnecessary temptation.

How do I set it up? Log in to the 1qqq app or website → Account Settings → Responsible Gaming. Or chat with our support team directly.

Recognize the Warning Signs

If any of the following signs apply to you, it may be an indication that your gaming is becoming a problem:

1

Spending more than your set budget and feeling regret afterward.

2

You are chasing losses by betting more, only to lose more.

3

Spending less time with family or friends because of gaming.

4

Gaming is constantly on your mind, making it hard to focus on work or other tasks.

5

Borrowing money or cutting back on other expenses to fund your gaming.

6

You've tried to stop gaming but couldn't.

7

Feeling irritable, restless, or moody when you can't game.

If you notice these signs, don't wait to seek help. The first step is acknowledging that there's a problem.

Check Yourself

Ask yourself the questions below. If most of your answers are yes, consider reaching out for support.

1

Have you ever been dishonest with yourself about your gaming?

2

Has gaming caused arguments with your family?

3

Are you finding it hard to enjoy other activities outside of gaming?

4

Have you been spending more time or money on gaming lately than you used to?

5

Is gaming getting in the way of your daily responsibilities or studies?

Please note: Asking for help is not weakness — it takes courage. 1qqq is here for you.

Get Help Now
Minors Protection

1qqq is for players aged 18 and above only.

What We Do
  • Age verification is mandatory at registration.
  • If there is any doubt, a national ID or passport may be requested.
  • If a minor is identified, the account is closed immediately.
  • Withdrawals cannot be processed without age verification.
  • Regular KYC audits are conducted.
Advice for Parents & Guardians
  • Use parental control software on shared devices.
  • Check your browser history regularly.
  • Keep your payment card details secure.
  • Have open, honest conversations with children about online gaming.
  • If you have any concerns, let 1qqq support know.
Our Commitment

Responsible Gaming is a Core Part of Our Values

Player Well-being Comes First

At 1qqq, we never want anyone to be harmed by excessive gaming. Player well-being is the top priority behind every decision we make.

Raising Awareness

1qqq regularly shares information and awareness messages about responsible gaming. Staying informed is the best way to stay in control.

Non-Judgmental Support

If you run into trouble, reach out to our support team. We are here to help — without judgment.

Easy-to-Use Tools

All of our responsible gaming tools are just a few clicks away in the app. No hassle, no complexity.

Increasing Limits Is Intentionally Difficult

Reducing a budget or time limit takes effect immediately, but increasing it takes 24–72 hours. This delay is intentional.

Mental Health Support

Problem gaming is often linked to mental health. 1qqq can provide information on professional support for anyone in this situation.

Responsible Gaming FAQs

A Cool-off Period is a temporary break lasting from 1 day to 6 weeks. Your account is inactive during this time but reactivates automatically afterward. Self-Exclusion is a long-term measure lasting from 6 months to 5 years. Your account is fully closed for the duration and cannot be reactivated early, even upon request.

Reducing your budget limit takes effect immediately. However, increasing it requires a waiting period of 24 to 72 hours. This delay is intentional — it prevents limits from being raised on impulse.

Yes. After logging into the 1qqq app or website, you can find your full gaming history — including win/loss statistics and total time played — under the "Gaming History" section. This information is essential for responsible gaming.

Start by contacting 1qqq support – we'll handle your situation with complete confidentiality. You can also speak with a mental health professional, or a trusted family member or friend. Remember, asking for help takes courage.

Contact 1qqq support and let us know the situation. We can assist with the self-exclusion process on a third-party's behalf. When speaking with the person affected, be empathetic and avoid placing blame.

Need Help? We Are Here for You.

If you feel gaming is becoming a problem, contact us right away. 1qqq's dedicated Responsible Gaming team will help you take the right steps with complete confidentiality.

You can reach us at:
Email: [email protected]
Live Chat: directly through the 1qqq app or website.

Play for Fun – Play Responsibly

Play safe at 1qqq. Use our tools, respect your limits, and keep gaming a source of fun.

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